Contact
Our well-trained staff is ready to assist you on all weekdays from 8 am to 6 pm CET (Friday until 5 pm).
Service hotline for contract matters, product advice and claims notifications

E-Mail for general enquiries
Submitting claims
Please use our smartphone app ‘My BDAE’ or the service portal to submit claims.
Submitting claims
We recommend that you use our online applications, which are linked on our product pages. If you would still like to submit an application in PDF format, please use our web upload.

Picture: office building of BDAE Group in Kuehnehoefe, Hamburg
Copyright: Architects Axthelm Rolvien
General contact
For general enquiries please feel free to write us an email or call our front desk.
E-Mail: | |
Phone: | +49-40-30 68 74-0 |
Fax: | +49-40-30 68 74-91 |
Service hours
Mo. - Th.: | 8 am to 6 pm |
Fr.: | 8 am to 5 pm |