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Quality service is our highest priority. Our well-trained staff is ready to assist you on all weekdays from 8 am to 6 pm CET (Friday until 5 pm). For general enquiries please feel free to write us an email or call our front desk. 


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+49-40-30 68 74-0


+49-40-30 68 74-91


+49-151-40733652 (during office hours)

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Service hotline for contractual matters, product advice and claims handling

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24h-Hour emergency hotline for BDAE clients and BDAE members

Icon Live Chat

Live chat for product advice and customer service

Picture: office building of BDAE Group in Kuehnehoefe, Hamburg
Copyright: Architects Axthelm Rolvien